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CoursesFor our full list of courses, download our brochure: If you can’t find what you are looking for, contact us as we are likely to have somethingin our suite of products to match your needs, or can tailor something perfect for you. Here are some of our most popular topics: Convert Your Sales Potential![]() Looking for a dramatic improvement in your sales performance? This inspirational workshop is guaranteed to enable you to achieve more. By giving you an understanding of your true sales potential and helping you realise how valuable your time is, we will change your attitude from 'information giver' to 'sales-maker' and highlight the specific areas you need to work on in order to turn every enquiry into a sale. Time and Self Management![]() Sick of working late? Tired of breaking promises? Wish there were more hours in the day? Then it is time to learn techniques to move you from chaos to control and create time management habits that work. Presentation Skills![]() Are you petrified by the thought of speaking in public? Do your hands shake when presenting at a meeting or to your team? The ability to speak well is a vital business skill and is often a make or break component of closing a sale, receiving approval for a new venture, or implementing a plan. This 2 day workshop will give you the tools and techniques you need to become an assured and engaging speaker and presenter to any group size. Negotiation Skills![]() We negotiate all the time: at work and at home, with clients, colleagues and friends. An understanding of fundamental negotiation skills will make this essential process more advantageous and less stressful for all parties. Learn the skills and techniques that will enable you to enter any situation with confidence, knowing that everyone can be satisfied with the outcome. Managing People![]() As a manager or leader, it can be extremely frustrating to know how much potential your team has, yet to see opportunities wasted. This vital 2 day program will help you develop the skills to create a working environment where every staff member has an opportunity to excel, and enable you to harness the potential of your most valuable resource - your people. Dealing with Conflict and Complaints![]() Complaints: something to be avoided at all costs, or a fast-track to customer loyalty and marketshare? This enlightening workshop will change the way you view customer complaints and give you the techniques to deal with them positively, proactively and painlessly. |







