Managing People

Overview

As a manager or leader, it can be extremely frustrating to know how much potential your team has, yet to see opportunities wasted.  This vital 2 day program will help you develop the skills to create a working environment where every staff member has an opportunity to excel, and enable you to harness the potential of your people.

Managing people is one of the most challenging and rewarding aspects of running a business, project or department.  This course provides a framework for employee development within modern business and has been designed for those who are responsible for obtaining the highest standards of work from those reporting to them.  It highlights the essential relationship between managing people and exhibiting leadership; and creates a realistic understanding of what constitutes a team.

Highly practical and very interactive, this course will benefit first-time or experienced managers from within any industry.

Outcomes

• Understand core competencies needed to lead people and manage a business
• Put systems into place to promote efficiency, positive motivation, communication and teamwork
• Appreciate and appeal to individuals within your team
• Create a shared vision and map strategies to achieve business goals

Topics

• Defining Leadership
• Roles & Responsibilities
• Establishing Systems
• Effective Communication Skills
• Communicating Expectations
• Dealing with Underperformance
• Feedback & Discipline

• Building a Team
• Creating Vision
• DISC Behavioural Styles
• Adaptable Leadership
• Handling Conflict & Complaints
• Mapping the Future: Visions, Goals, Strategies  

Details

Time: 09:00 - 17:00
Location: Level 10, 50 Margaret Street, Sydney
Duration: 2 days
Capacity: Maximum 10 participants

Results

“This program gave me the power to probe further into the real motivations of my team, the real reason why they want to be successful. Completing this course and really knowing my team has made my job more rewarding, both personally and financially!"

“This is the first time I have done any sort of training with other experienced managers, and for more than one session.  It was great interacting with the other managers, and the course content was flexible.  I found the content on the DISC models and the motivating individuals section particularly useful.”