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Refunds In event of rescheduling or cancellation of an Auridian course by a client: Where a postponement or cancellation request is received within 14 days of the confirmed start date of the program, Auridian will charge a fee equivalent to 50% of the course cost.Substitution of another participant will not incur the fee. The cancellation fee will also be waived should the client choose to attend an alternative course as long as the training is conducted within 3 months of the original date. If the client withdraws from the nominated course within five working days of the first day of the course, they will receive no refund of the course fee. In event of rescheduling or cancellation of an Auridian course: Wherever possible, we aim to run courses as scheduled. If a session does have to be rescheduled, we will contact you at least 14 days prior to the original date and offer you a different date or a full refund. The client may also choose to transfer his/her registration (of equal value) to any other Auridian course or to any other client attending an Auridian course without incurring any additional cost, subject to availability. Auridian cannot be held responsible for any financial loss incurred by the client or its employer due to rescheduling or cancellation of any Auridian course. All fees will be refunded by cheque or direct deposit. |
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